The BIFA Freight Service Awards 2019 competition culminated in a glittering Luncheon Ceremony on Thursday 16th January 2020 at The Brewery, in the City of London. The event was hosted by Paralympian and broadcaster, Ade Adepitan.
There are 33 freight forwarding finalists shortlisted from over 100 entries and only 10 organisations and individuals recognised by the British International Freight Association as the ‘best in industry’ for various categories in the Freight Service Awards 2019.
Brunel Air Cargo Services, our X2 Critical and X2 Asia Global member, won the Extra Mile Award
Extra Mile Award is for Members that can provide specific examples of 'innovation' and/or 'customer care' by adding value and exceeding their customer's expectations.
Brunel Air Cargo Services, through detailed planning, anticipating and reacting to the various challenges encountered during the project, went the extra mile to insulate their customer from any of the pain. The shipment, consisting of bespoke hand-crafted furniture to be delivered to the 64th floor of a Manhattan skyscraper, had to be split over two charters to meet insurance requirements. At the planning stage all access points, doorways and lifts were carefully measured to ensure clearance of crates. At the same time Brunel Air Cargo Services have used the experience to grow the business into a new market.
They deserve the award more than anyone. Huge Congratulations from X2 team for your great achievement.
You can see all the details here:
Brunel supplementary evidence for Extra Mile combined.pdf